The collection of interactions a company has with a customer who has already purchased a product is called . When dealing with customers face-to-face, a good customer service technique is to . When speaking with customers over the phone, it is important to be aware of because it can change the meaning of what is said.

Answers

Answer 1

Answer:

A customer is frustrated with your company after being directed to several different departments. The customer's problem has not been resolved.

What is the most important thing a customer service agent should remember in this situation?:

Answer 2

If the customer appears to be frustrated the company service agent should try to understand the situation and should be familiar with the situation.

What is a customer service techique ?

A good service technique is the face to face interaction, first listen, summarize the problems, and repeat one should try to get a detailed insight into the problem and understand the client's frustration they should remember to tackle the situation carefully. They should have patience, empathy, and other qualities.

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Related Questions

Which one of the following is NOT a factor in determining a company's unit sales and market share for action-capture cameras

Answers

The factor that is not relevant in determining a company's action camera sales and market share in a particular geographic region is the extent to which the number of week-long sales promotions a company has annually is above/below the region's all-company average. Therefore, the correct option is A.

The reason for this is that the number of week-long sales promotions is not directly related to the product's quality or the company's ability to reach its target audience. The other factors listed, such as online price, P/Q rating, wholesale price, and warranty period, are more likely to influence a consumer's purchasing decision and therefore impact the company's sales and market share in a particular region.

Hence, the correct answer is option A: The extent to which the number of week-long sales promotions a company has annually is above/below the region's all-company average.

Note: The question is incomplete. The complete question probably is: Which one of the following is NOT a factor in determining a company's action camera sales and market share in a particular geographic region? a. The extent to which the number of week-long sales promotions a company has annually is above/below the region's all-company average. b. The extent to which a company's online price for its action cameras at its website in each geographic region is above/below the all-company regional average online price. c. The extent to which the company's P/Q rating is above/below the regional average. d. Whether a company's average wholesale price for the camera models it sells to retailers is above/below the regional average wholesale price. e. The length of the warranty period.

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Differences between Communism, capatilism, socialism essay

Answers

Capitalism and communism are different in their political and economic ideologies. Capitalism and Communism never go together. One of the major differences between capitalism and communism is with regard to the resources or the means of production.In Communism, the community or society solely owns the resources or the means of production. An economic and political system in which a country’s trade and industry are controlled by private owners for profit, rather than by the state is called capitalism. On the other hand, a political and economic theory of social organization which advocates that the means of production, distribution, and exchange should be owned or regulated by the community as a whole is known as the socialism.In capitalism, the individual’s right is the basic principal, whereas, in socialism, the equality among people is the basic principal. In capitalism, the maximum profits and incomes are for the investors or the individuals, whereas in socialism, the equal distribution of wealth among the people of the country.

Suppose you would like to pay for a course to improve your job skills, a new computer to replace your old one, and a new TV. You do not have enough cash, so you consider taking out a loan to buy at least one of them. Which one would be the best use of credit? Which would be the least wise use of it?

Answers

The best use of credit is to pay for a course to improve your job skills. The least use of credit would be to buy a new TV.

Why is improving job skills important?

The ability to improve characteristics and qualities necessary for efficient workplace performance makes skill development significant. By honing these abilities, you can also start along the road to personal growth, which can help you reach your potential and advance professionally quickly.

Employing their abilities more effectively increases a worker's likelihood of being happier at work, earning more money, and being better able to adjust to changes in the nature of their employment.

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changes in the ppi can predict changes in the consumer price index (cpi) because

Answers

The Producer Price Index (PPI) is an economic indicator that measures the average change in selling prices received by domestic producers for their goods and services over time.

The Consumer Price Index (CPI) is another economic indicator that measures the average change in prices paid by consumers for a basket of goods and services over time.

Changes in the PPI can help predict changes in the CPI because the PPI measures the prices that producers receive for their goods and services, while the CPI measures the prices that consumers pay for those same goods and services.

If producers are experiencing rising costs for materials or labor, they may raise their prices, which could lead to higher prices for consumers as well. Thus, changes in the PPI can provide an early indication of potential changes in the CPI.

However, it is important to note that the relationship between the PPI and CPI is not always straightforward. Other factors, such as changes in demand, productivity, and international trade, can also affect prices for both producers and consumers.

Therefore, while the PPI can be a useful tool for forecasting changes in the CPI, it should be used in conjunction with other economic indicators and factors to provide a more complete picture of the economy.

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Ross Martin arrived at the following tax information: Tax Information Gross salary Interest earnings Dividend income Standard deduction Itemized deductions Adjustments to income $ 58,755 295 245 12,000 11, 430 2,100 What amount would Ross report as taxable income?

Answers

Ross would report $44,655 as his taxable income. This is calculated by subtracting his adjustments to income and the standard deduction from his gross income.

To determine Ross Martin's taxable income, we need to start with his gross income and make adjustments for deductions and exemptions.

First, we need to calculate Ross's adjusted gross income (AGI). AGI is calculated by subtracting deductions and adjustments to income from gross income. In this case, Ross's adjustments to income amount to $2,100, so we subtract that from his gross income:

$58,755 - $2,100 = $56,655

Next, we need to determine whether Ross will use the standard deduction or itemized deductions. The standard deduction for 2021 is $12,000. Comparing this to Ross's itemized deductions of $11,430, it is more advantageous for him to use the standard deduction.

Therefore, we subtract the standard deduction from Ross's AGI:

$56,655 - $12,000 = $44,655

The resulting amount, $44,655, is Ross Martin's taxable income. This is the income on which he will be taxed.

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A project manager has multiple projects. One project has new team members and is in its early stages. Unfortunately, the project manager will be very busy executing other projects over the next few weeks. How can the project manager develop the new project team over the next few weeks?

Answers

Help the team create a social contract that will encourage team cohesion can be done by the project manager for the successful completion of the project.

The level of cooperation amongst team members is known as team cohesiveness. When a team is cohesive, everyone is aware of their responsibilities, appreciates their own talents, and is dedicated to the team's overall objectives.

In spite of all the information available on cooperation and teamwork teams still struggle with group cohesion

Because knowledge is pointless if it is not put to use. And in order to effectively put many of the concepts in these articles—such as providing feedback, being open and honest, fostering trust, and communicating clearly—you must first recognize the people you'll be dealing with.

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PLS help, 25 pts and brainliest will be given !
How can reflecting on morals and ethics; help you identify your areas of strengths and weaknesses?

Answers

Explanation:

Identifying your strengths and weaknesses can be extremely valuable. Not only will it allow you to approach tasks and challenges with a better understanding of how to succeed and what pitfalls to look out for, but it also allows you to effectively communicate what you can contribute, which is essential for things like job interviews.

Distinguishing your qualities and shortcomings can be very significant. Not exclusively will it permit you to move toward assignments and difficulties with a superior comprehension of how to succeed and what traps to pay special mind to, yet it likewise permits you to viably convey what you can contribute, which is fundamental for things like new employee screenings.

For your placement, explain your work role boundaries. write 200
words about your responsibilities and limitations when working with
clients? based on an NGO multicultural organization

Answers

As part of my placement at an NGO multicultural organization, my work role boundaries include a set of responsibilities and limitations when working with clients. My responsibilities include providing support to clients, advocating for their rights, and promoting diversity and inclusion. However, I have certain limitations in my work role, such as not being able to provide financial assistance or legal advice to clients.

One of my primary responsibilities when working with clients is to provide support. This includes listening to their concerns, providing emotional support, and helping them to access services that can improve their quality of life. Additionally, I am responsible for advocating for the rights of my clients. This means that I work to ensure that their voices are heard, and that they are treated fairly and with respect.


Overall, my work role boundaries include a set of responsibilities and limitations when working with clients at an NGO multicultural organization. I am responsible for providing support, advocating for their rights, and promoting diversity and inclusion. However, there are also limitations to what I can do, such as providing financial assistance or legal advice.

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Chloe, a textile designer, creates a flat fabric with a pattern that resembles the skin of a crocodile. Which design element is Chloe experimenting with?

A. undertone
B. shape
C. saturation
D. texture

Answers

Chloe, a textile designer, creates a flat fabric with a pattern that resembles the skin of a crocodile. Chloe is experimenting with texture.

Fabric is an umbrella term that includes numerous fiber-based materials, inclusive of fibers, yarns, filaments, threads, specific cloth types, and so forth. At first, the word "textiles" simplest cited woven fabric. However, weaving isn't always the only production method, many different methods were later developed to shape textile systems based on their meant use. Knitting and non-woven are different famous types of cloth manufacturing. Inside the cutting-edge world, textiles fulfill the fabric needs for flexible applications, from easy daily garb to bulletproof jackets, spacesuits, and medical doctor's gowns.

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In the information technology world, which of the following are examples of ethical issues that a company may have to manage?
i. employees searching other employee's private information without consent
ii. employees copying and distributing company owned software
iii. employees intentionally creating or spreading viruses to confuse IT
iv. all of these

Answers

Given the rise of information and technology, examples of ethical issues that a company may have to deal with are:

employees searching other employees' private information without consentemployees copying and distributing company-owned softwareemployees intentionally creating or spreading viruses to confuse IT. (Option D)

What are IT related Ethical Issues?

Ethical issues are behaviors that are considered unacceptable in relation to how people behave in the organization and in relation to employees and customers alike.

Other examples of I.T. related ethical issues are:

Misinformation and Deep fakesHarmful ActionsPilfering of Trade Secrets.

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Explain how a problem-solving strategy is similar to deductive reasoning.

Answers

Answer:Simmetry

Explanation: it is always directly proportional with the answer. I s all about cause and effect!

PLEASE HELP ME

The law of demand states that:
A. demand for a product rises when its supply rises.
B. demand for a product falls when its price falls.
C. demand for a product rises when its price falls.
D. demand for a product rises when its supply falls.

Answers

Answer:

C

I hope it helps, sry if it doesn't!

I don't rly know how to explain it tho

Explanation:

Personal finance questions, answers in complete sentences please. Any help is appreciated :)


1. Define FICO score here: (What does a high or low score show? What is FICO abbreviation for?)


2. Can missing a payment on credit cards, check into cash loans, or rent payments affect your Credit Score? If yes, why?


3. Will credit pulls (hard pulls) affect your credit score?


4. Borrow as little as possible and pay it in full on time wil effect your credit score in what way?


5. Will staying under 30% of your credit limit help your credit score?

Answers

1. The FICO Score is used by lenders to make fast credit risk decisions

The abbreviation means Fair Isaac Corporation.

2. Missing a payment on credit cards, check into cash loans, or rent payments affect your credit score in a negative way.

3. A hard credit inquiry could lower your credit score by as much as 10 points

4. Borrow as little as possible and pay it in full on time wil effect your credit score in a positive way.

5. Yes. Staying under 30% of your credit limit help your credit score.

What is the credit score about?

Lenders use the FICO Score to help them make accurate, dependable, and timely credit risk decisions throughout the customer lifecycle. The credit risk score ranks consumers based on their likelihood of meeting their credit obligations on time.

On-time payments are the most important factor influencing your credit score, so missing a payment can be painful. If you have otherwise perfect credit, a payment that is more than 30 days late can reduce your credit score by up to 100 points. If your score is already low, it will have less of an impact but will still cause damage.

Most experts advise keeping your total credit card utilization under 30%. Lower credit utilization rates indicate to creditors that you can use credit responsibly without overusing it, so a low credit utilization rate may be associated with higher credit scores.

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Why does the quantity of salt demanded tend tobe un responsive to changes in its price

Answers

The quantity of salt demanded tend tobe un responsive to changes in its price because salt is an inelastic good, the quantity demanded is unresponsive to price changes. This means that regardless of the price change, people will still buy it.

Salt is a product with a limited number of substitutes, and people may not spend a lot of money on it, so price increases do not bother them. Furthermore, it is a necessity with no close substitutes.

Thus, the demand for salt is inelastic i.e. any change in its price will not affect demand.

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Which career field is likely to experience increased job openings and security over the
next few years? (10 points)
O Retail
O Nursing
O Government
O Manufacturing

Answers

Answer: government

Explanation:

Government is the career field is likely to experience increased job openings and security over the next few years. Hence, option C is correct.

What is Government is the career?

Public Sector Employment is "a particular government responsibility or action. A "government job" is widely defined for recruitment purposes as any position in any department or entity that works for the government. Consequently, a position carrying out government business is a government employment ".

Among the job options in the U.S. government are political jobs working for the executive, judicial, and legislative branches of the federal government.

Government employees are employed by the military, the post office, federal law enforcement organizations, and other governmental agencies and departments.

Thus, option C is correct.

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In which countries do people prefer discussing business during meals?​

Answers

Answer:

china

Explanation:

if your traveling to china on business do not discuss business during meals .

Answer:

Always send a thank-you note following a hosted meal.in Philippines

How is a person counted as unemployed ?

How is a person counted as unemployed ?

Answers

The person must have worked within last six months or have been injured on the job.

Which one of the following will result in movement along the demand curve for clothing? A. A dramatic change in fashions causes people to want to purchase more new clothing. B. Warmer weather means people need fewer winter clothes. C. The ageing of the population implies that people will be less concerned with clothing fashions. D. Clothing prices decline because manufacturers shift to production in countries with lower wages. E. The incomes of people purchasing clothes increase.

Answers

B. Warmer weather means people need fewer winter clothes. A change in weather conditions, such as warmer weather reducing the need for winter clothes, would lead to a movement along the demand curve for clothing.

Option B, warmer weather means people need fewer winter clothes, which will result in movement along the demand curve for clothing. This is because the change in weather conditions affects consumers' preferences and needs, leading to a change in the quantity demanded at each price point. As the weather becomes warmer, the demand for winter clothes decreases, causing a movement along the demand curve.

Let's analyze the other options:

A dramatic change in fashions causes people to want to purchase more new clothing: This scenario would result in a shift of the entire demand curve for clothing rather than a movement along the curve. If there is a significant change in fashion trends that increases people's desire to purchase new clothing, it would lead to an increase in demand at each price level.The aging of the population implies that people will be less concerned with clothing fashions: This situation would also cause a shift in the demand curve rather than a movement along it. If the aging population becomes less concerned with clothing fashion, it would lead to a decrease in demand for fashionable clothing at each price point.Clothing prices decline because manufacturers shift production to countries with lower wages: This factor would influence the supply curve rather than the demand curve. The decline in clothing prices due to manufacturers shifting production to countries with lower wages would lead to a decrease in prices and potentially an increase in the quantity demanded, resulting in a movement along the demand curve.The incomes of people purchasing clothes increase: This scenario would lead to a shift in the demand curve rather than a movement along it. If the incomes of people purchasing clothes increase, it would likely result in an overall increase in demand for clothing at each price level.

Therefore, the only option that would result in movement along the demand curve for clothing is B. Warmer weather means people need fewer winter clothes.

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The type of state law that involves such issues as business disputes or divorces is known as?

Answers

The type of state law that involves such issues as business disputes or divorces is known as civil law.

The term civil law originates from the Roman word ‘jus civile’, meaning “citizen’s law”. Civil law denotes a body of laws and rules that concerns the private rights of citizens and not those of the public. It applies in private relations between individual citizens.

Civil law has some other features, including that it is codified, imposes civil liability on the offender (who has to compensate for damages done), and varies according to political jurisdictions. Civil law today encompasses contract law, property law, family law, tort law, corporate law and administrative law.

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Explain what Public Relations is?
Cite as much information as you can.
Explain what a Public Relations Manager does?
Cite as much information as you can.
Why would public figures (such as celebrities, politicians, professional athletes, etc) need a Public Relations Manager?
Cite as much information as you can.
How much money do PR Managers make?
What type of training or schooling do PR Managers need?

Answers

Public relations is the management and dissemination of information from a person or an organisation to the public with the goal of altering their view. Public relations is internally managed in contrast to publicity, which is unmanaged and supported by outside sources.

What is Public Relations?

Public relations is the process of gathering and disseminating information to the general public in an effort to alter public perceptions of an individual or an organisation. Publicity differs from public relations in that it is created by outside sources and is not subject to internal control.

Hence, Public relations experts work to improve and maintain the public's favourable view of a company or organisation. They offer press releases and material for social media that improves brand recognition and changes the public's impression of the company or organisation. A savvy public relations specialist is engaged in the world and keeps up with news in the industries of their clients as well as current events, trends, and developments in our own "industry," which includes being aware of the effects of social media. Both bringing the outside in and bringing the inside out are PR's responsibilities.

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A potential negative result of trade agreements is

Answers

A potential negative result of trade
agreements is JOB LOSS::

frequency of visits to established customers should generally be related to sales potential.a. trueb. false

Answers

a. true Frequency of visits to established customers should generally be related to sales potential, as it allows businesses to allocate resources efficiently and focus on customers with higher potential for revenue generation.

Customers are individuals, organizations, or entities that purchase or consume goods, products, or services from a business or supplier. They are the primary recipients of the value offered by a company and play a crucial role in driving revenue and sustaining business operations.
Customers can be categorized into different types, such as individual consumers (B2C), businesses (B2B), government agencies, or non-profit organizations. They engage in transactions with businesses to fulfill their needs, wants, or objectives, and they exchange money or other valuable considerations in return for the products or services provided.

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Disadvantages of choosing a job that is extremely popular or in demand

Answers

The disadvantage of choosing a job that is very popular or a job that is in high demand is that after a while such a job may become saturated or it would become monotonous.

What is a high demand job?

This is the term that is used to refer to a job that the people that wpould employ labor are constantly in need of. Such a job is one that would require the people that have the qualification to opt in and get the places and the roles that they are to fill.

The issues that may arise from such a job that is in high demand is that after a period, such a job may have a lot of persons that would want to fulfil the role.

The number of qualified persons may become more than the job that is available for the people to do in the long run.

Hence this is a disadvantage. Therefore I would conclude by saying that the disadvantage of choosing a highly popular job is that the number of persons that are willing to fulfil the role may exceed the job overtime.

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generally, antibodies recognize and interact with specific regions on antigens called

Answers

Generally, antibodies recognize and interact with specific regions on antigens called epitopes. Epitopes are unique molecular structures or patterns present on the surface of antigens. They can be small amino acid sequences, carbohydrate moieties, or other chemical configurations that are distinct to a particular antigen.

Antibodies are highly specific in their recognition of epitopes. The variable regions of antibody molecules, known as antigen-binding sites or paratopes, are responsible for binding to the complementary epitopes on antigens. This lock-and-key interaction between antibodies and antigens enables the immune system to identify and target foreign substances.

The specificity of antibodies for epitopes allows for a diverse range of immune responses. It enables the immune system to distinguish between self and non-self antigens, helping to eliminate pathogens and protect the body from infections. Additionally, the ability of antibodies to recognize different epitopes contributes to the adaptive nature of the immune response, as it allows for the recognition of a wide variety of antigens and the generation of specific immune defenses tailored to different threats.

Understanding the recognition and interaction between antibodies and epitopes is crucial for vaccine development, diagnostics, and research in immunology and related fields.

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What effects are realized from the global standardization of a firm's manufacturing system?.

Answers

Supply and logistics operations are more productive as a result of a company's production system being globally standardized.

What results from a company's manufacturing system becoming standardized globally?

Additionally, designers should be familiar with the three layout-for-delivery principles: commonality, which ensures that products contain additives, postponement, which delays the point at which products become exceptional, and standardization, which ensures that the methods and additives for exceptional products are uniform.

Lower customer costs, a smaller environmental impact, and lower expenses for product innovation are all characteristics of layouts that have been proven to be effective for remanufacturing. Performance and responsiveness are determined by demand uncertainty and volume. More specifically, they expect a delivery network to be responsive the better the call for unpredictability and the better the volume.

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You must evaluate a proposal to buy a new milling machine. The purchase price of the milling machine, including shipping and installation costs, is $109,000, and the equipment will be fully depreciated at the time of purchase. The machine would be sold after 3 years for $50,000. The machine would require a $4,000 increase in net operating working capital (increased inventory less increased accounts payable). There would be no effect on revenues, but pretax labor costs would decline by $30,000

Answers

The evaluation of the proposal to buy a new milling machine involves considering a purchase price of $109,000, a sale price of $50,000 after 3 years, a $4,000 increase in net operating working capital, and a $30,000 decline in pretax labor costs.

To evaluate the proposal, we need to consider the relevant cash flows associated with the purchase and subsequent sale of the milling machine. The initial cost of the machine, including shipping and installation, is $109,000, which represents the cash outflow at the beginning. However, since the machine will be fully depreciated at the time of purchase, there is no tax shield benefit from depreciation.

After 3 years, the machine will be sold for $50,000, which represents the cash inflow from the sale. In addition to the purchase and sale prices, we also need to consider the effect on net operating working capital. The proposal states that there would be a $4,000 increase in net operating working capital, which means there will be an additional cash outflow to support the increased inventory and accounts payable.

Furthermore, the proposal mentions a decline in pretax labor costs of $30,000. This reduction in labor costs represents a cash inflow in terms of cost savings. By considering all these cash flows, including the initial cost, sale price, net operating working capital, and labor cost savings, we can conduct a comprehensive evaluation to determine the financial viability and profitability of the proposed milling machine purchase.

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what is business and what is occupation​

Answers

Answer:

Business:

A person's regular occupation, profession, or trade.

Occupation:

A job or profession.

Explanation:

I looked them up in a dictionary.

Please mark me brainliest! I need it! Please!

The three questions of economics are based on decisions made by economies.
What statement best describes why economies must make these decisions?
Econominc must make these decisions?

Answers

The reason why economies must make these decisions is due to the fact that  because resources are limited.

What are resources?

These are all of the factors of productions that are used to take care of the needs of man. They are what is is used in the production process for all goods.

It is important to note that human needs are unlimited but the resources that are needed for meeting these needs are only few in number.

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the term formal education is defined by the text as

Answers

Formal education in contrary to informal education describes an education system which has a set curriculum and is regulated by some kind of entity (like for example a state).

In contrast to informal education, formal education refers to an education system that has a predetermined curriculum of educational institutions and is governed by some kind of body (such as a state).

Formal education is described as the structured and organized form of education that takes place at educational institutions such as schools, colleges, and universities.

It entails the acquisition of academic knowledge and skills using proper teaching-learning approaches.

As a result, the significance of the formal education is defined by the text are the aforementioned.

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Who
among
the halian composers,composed the score for la boheme

swer :​

Answers

Answer:

La bohème: is an opera in four acts, composed by Giacomo Puccini between 1893 and 1895 to an Italian libretto by Luigi Illica and Giuseppe Giacosa, based on Scènes de la vie de bohème (1851) by Henri Murger.

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